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Cookie Policy

Effective Date: 27 September 2025

Lifecycle Telehealth BV (Lifecycle, we, us) provides this Cookie Policy for the demo and platform evaluation environment available via lifecycle-telehealth.io.

1. Who we are

Lifecycle Telehealth BV

Groot-Bijgaardenstraat 14

1082 Sint-Agatha-Berchem

Belgium

📧 contact@lifecycletelehealth.com

This Cookie Policy applies to the Lifecycle Telehealth demo and platform evaluation environment available via lifecycle-telehealth.io.

2. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are used to enable core functionality, maintain security, and understand how a website is used.

We may also use similar technologies such as local storage or session storage where technically required.

3. Nature of this platform (important)

  • The lifecycle-telehealth.io platform is a demo and evaluation environment only.
  • No real patient data is processed
  • No medical services are delivered
  • Cookies are not used for patient profiling or clinical purposes

4. Categories of cookies we use

a) Strictly necessary cookies

  • Essential for the operation and security of the demo platform and cannot be disabled.
  • Examples:
  • authentication and session management
  • security and fraud prevention
  • load balancing and system stability
  • Legal basis: legitimate interest (GDPR Art. 6(1)(f); ePrivacy Art. 5(3))

b) Functional cookies (if enabled)

  • Remember user preferences to improve usability.
  • Examples:
  • language or region preferences
  • interface configuration
  • Legal basis: consent, where required

c) Analytics cookies (if enabled)

  • Help us understand how the demo platform is used so we can improve performance and usability.
  • Data is collected in aggregated and pseudonymised form
  • No tracking of individual patients or clinical behaviour
  • Legal basis: consent (GDPR Art. 6(1)(a))
  • Only analytics tools actually in use should be listed here.

d) Advertising or marketing cookies

  • The demo platform does not use advertising or marketing cookies.

5. Third-party cookies

We may use carefully selected third-party service providers for hosting and infrastructure, security monitoring, and aggregated analytics (if enabled). All third-party providers are subject to appropriate contractual confidentiality and data protection obligations.

6. Managing cookies

  • Browser settings: block or delete cookies
  • Consent tools: where provided, manage preferences on first visit
  • Please note that disabling strictly necessary cookies may affect platform functionality.

7. Retention

  • Session cookies are deleted when you close your browser
  • Persistent cookies remain only for the period necessary for their purpose
  • Cookies are not retained longer than required

8. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. The current version will always be available on this page, with the updated Effective Date.

9. Contact

If you have questions about this Cookie Policy, please contact:

📧 contact@lifecycletelehealth.com

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